The Art of Presentation

Different presentations affect our reactions, communications and interactions with others. It's our presentation that counts.

Two people may be trying to get across the same idea, but they may do it in completely different ways. One presentation may have negative overtones, carry with it a whole range of negative emotions, and incite negative reactions, whereas the other may be just the opposite. Almost without exception, the one who does it in a kind, considerate way will have the greater success.

Positive presentation makes people feel good, it makes them feel cared for, it makes them feel that you like and respect and have confidence in them, and that nearly always wins their cooperation.

If people feel that you care, that's what will matter most to them and go the farthest in strengthening your relationship. Let friendship and trust come through.

Actually, the words we say are not always as important as how we say them. Sometimes we do need to point out problems or say things that we know will be difficult for the other person to accept, and even be direct in doing so. But people can overlook our being frank if they see that we sincerely care about them.

Even if we fail to say exactly the right thing in exactly the right way, if people feel that you care, that's what will matter most to them and go the farthest in strengthening your relationship. Let friendship and trust come through.

Part of mastering the Art of Presentation is to try a little tact.

A word that seems out of place or is said at the wrong time or to the wrong person is often thought of as a lack of tact. The dictionary defines tact as "the ability to say and do the right things; skill in handling difficult situations or dealing with difficult people without giving offense; delicacy; diplomacy." Delicacy means "fineness of feeling for small differences." The word "tact" is taken from the Latin tactus, which means "touching."

So the art of having tact and saying the right things to people at the right time is really just to be sensitive to the way they feel, to have that personal touch that helps us to be aware of what might hurt their feelings and to avoid doing so.

How do we learn to be more tactful? Be more sensitive to people's feelings, and cultivate the habit of thinking twice before you speak.

Article excerpts from activated.org

By POST A RESUME (www.postaresume.co.in)

Nothing is Impossible

Sometimes the challenge set before you may seem insurmountable, but there are no impossibilities to men and women who believe.

I can't remember ever seeing a flea circus—the classic sideshow event in which fleas are the performers—but I came across a fascinating article about how the fleas are trained.

Fleas can jump extraordinarily high, relative to their tiny size. Training fleas involves putting them into a small box or jar. Without a lid, the fleas could easily jump out, so the flea trainer puts a lid in place and waits.

Inside the container, the fleas jump up in order to escape. They hit the lid and fall back down. Again and again, the fleas will jump, hit the lid, and fall back. Then, after some time, the fleas don't jump so high. They jump up almost as high as the lid, but not quite.

Eventually, the trainer will remove the lid. The fleas could easily escape now, but they don't even try. They've become accustomed to only jumping to a certain height. They have more or less decided that's their limit; they are going as high as they can go, and they don't attempt anything further. Freedom is just a jump away, but it's a jump they don't make. "Stupid fleas," we say. "So void of intelligence that they don't realize the lid has been removed."

But come to think of it, we too sometimes allow ourselves to be limited by barriers that exist only in our minds. We tried and failed at something, and our confidence was shaken. The next time around, when an opportunity arose to try something new or bigger, we didn't rise to the challenge because we didn't think we were capable of doing it.

Life is full of new beginnings and fresh possibilities and the lesson of the fleas should not be lost on us. We don't have to let setbacks or mistakes of our past hold us down, like the nonexistent lid on the fleas' jar. No imaginary limits for us! We can rise to new heights.

By POST A RESUME (www.postaresume.co.in)